Retail Sales Associate, Key Holder

Overview

As a member of our team, you will build relationships with guests who are underserved by other retailers. We really make a difference, offering an exceptional guest experience. By providing the best service and selection, you too will empower our guest to look and feel his best. Use your sales talent and retail expertise to take our retail stores to the next level. With a variety of training and career advancement opportunities, you can build a career that's fit for you!

Success Profile

- Team player 10 - Service oriented 10 - Compassionate 9 - Quick to connect 9 - Proactive 8 - Goal-oriented 7

Additional Traits

• Adaptable
• Ambitious
• Confident
• Detail-oriented
• Good listener
• Honest

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Requirements

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Qualifications

• Specific qualifications for this role include:

Benefits

• Expected pay range: $17.75 per hour to $19.65 per hour
• Base hourly wage: $10.75 to $13.95
• Commission: 1.5% to 6% based on individual sales performance
• Additional compensation to ensure minimum wage if necessary
• Quarterly bonus based on overall store sales