Retail Sales Associate (In-Store Sales and Customer Service)
About the role
Work That Rewards You, In More Ways Than One Hourly Pay: $16.37 to $20.93 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
Monthly Incentive Opportunity: Average $162 – $389 in bonus earnings per month based on individual performance.
Schedule You’ll Love: Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week
No late nights. No Sundays!
Work-Life Balance: Up to 3 weeks PTO accrued in your first year!
What You’ll Do
As a Retail Sales Associate, you will play an important role in delivering value to AAA members while supporting overall sales performance:
- Consistently promote and recommend AAA memberships, insurance referrals, and financial products
- Aid customers with travel planning including hotels, car rentals, and vacation packages
- Manage and respond to Roadside Assistance calls continuously throughout the day
- Contribute to team operations by helping with cashiering, tag and title services, and ID services as needed
Why AAA?
You’ll be part of a trusted brand with a supportive team and real opportunities to grow your skills and income.
What Makes You a Great Fit
- A high school diploma or equivalent required
- Strong communication skills - you can build trust and explain value clearly
- Comfortable navigating multiple systems in a fast-paced environment
- Previous sales experience is a plus
- Basic geography knowledge is a plus
- Notary Public designation or willingness to obtain with 6 months of employment
- Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings
Benefits
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
Job Category
Sales
Location
Address: 7009 West Broad Street, Richmond, VA 23294
Equal Opportunity Employer
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws.