Retail Sales Associate - Full Time
American Freight Furniture & Mattress · Westerville, OH · 1 wk ago
SalesFull-time
About the role
Enhance the customer experience and drive profitable sales by providing proactive consultative sales assistance, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor.
Responsibilities
- Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
- Meet or exceed associate performance standards consistently
- Understand website navigation and proactively leverage technology to facilitate the customer experience and provide solutions when products are unavailable in-store
- Maintain current knowledge of merchandise lines, product features, benefits, and availability, including delivery, installation, and service options
- Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
- Complete required training in the expected timeframe and participate in ongoing learning opportunities
- Partner with other selling and sales support associates and cashiers to provide superior customer service (e.g., locate merchandise, assist customers, answer phones, and ring register)
- Perform other duties as assigned
Schedule
Full-Time roles require day, evening, and weekend availability. Part-Time openings offer flexible scheduling.