Retail Sales Associate FT Nights

About the role

The CHEF'STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. The role relies on the team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter. As a key member of the team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance. During a shift, you will be assigned to any of our departments, depending on customer and/or business needs. At the direction of store management, you may work in any or all the following areas: on the front end of the store, selling merchandise and assisting customers through the checking out process; on the sales floor working in our Meat/Frozen department, Produce/Dairy department, Dry Goods/Culinary Equipment & Supply department replenishing freight and rotating product in any department. You may also assist during special store events, such as Vendor Fairs, sales floor resets, and inventory processes. Working in freezers and coolers required. Freight handling a plus.

Schedule

Sunday–Thursday, 10:00 pm–6:00 am

Pay

Starting rate: $20.77/hr. Expected base rate range: $17.13–$27/hr (depends on relevant experience, education, specific skills, function, geographic location, and other factors as applicable by law). This role may also receive overtime compensation.

Responsibilities

Front End

• Ensure all customers have an impeccable CHEF'STORE experience by developing and maximizing relationships with the store's customers.
• Utilize all tools and skills learned in the CHEF'STORE Way training and model the behavior in the store.
• Perform sales and cash functions in the POS efficiently and accurately, including scanning merchandise (hand-held scan gun or 10‑key pad), weighing product on countertop scales as necessary, and looking up any product that will not scan.
• Ensure each item's barcode is accurately reflected in the system and report discrepancies to Front End Lead or Manager of Day (MOD).
• Perform cart‑to‑cart transfer of all products at checkout, including visual inspection for product tampering.
• Perform duties as receipt checker; verify cart content vs. purchases as customers leave the store.
• Perform store opening and/or closing functions at the front end based on assigned shift.

Sales Floor and Stocking

• Ensure a continuing focus on increasing sales and managing shrinkage.
• Work with customers to ensure they find the products they need and are made aware of all other services available in the store.
• Assist in receiving inventory shipments and maintaining and stocking shelves neatly and orderly while ensuring proper rotation and product quality audits.
• Report any low stock levels to store management.
• Ensure all merchandise is properly labeled: blaster tagging unscannable merchandise, applying catch‑weight labels to all merchandise sold by the pound, and affixing PLU tags to produce items.
• Replenish sales floor daily by down‑stocking freight from top stock; ensure oldest product is brought down first and stocked FIFO.
• Each out product as necessary.
• Use reach trucks and pallet jacks for movement of product and stocking.
• Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
• Ensure all products are easily accessible, visually appealing, and constantly available.
• Assist with price changes as directed by the Pricing Lead and Store Management.
• Assist in the opening and closing duties of the store.
• Participate in the inventory and cycle count process as needed.

Customer Courtesy

• Ensure the facility is well maintained and a safe environment for staff and customers by following safety policies and practices; notify store management of any safety issues, correct if possible.
• Ensure cleanliness of the sales floor, front end, and restrooms; utilize cleaning equipment as needed.
• Ensure cleanliness of the parking lot and store entry area.
• Gather carts from the parking lot and cart corrals and return them to the designated area; ensure all are clean and operable.

In addition to the above duties, you may be responsible for other duties and responsibilities as assigned or required by Store Management.

Requirements

• Minimum 6–12 months retail cashier and/or stocking experience required.
• Minimum one year retail selling and/or customer service experience preferred.
• High School Diploma or equivalent work experience required.
• Must possess the desire and ability to deliver exceptional customer service and the adaptability and willingness to assist other employees to get the job done.
• Provide each customer with fast, easy, efficient, and professional service.
• Demonstrate good common sense, logical thinking, and basic mathematical aptitude.
• Be motivated and self‑driven with the ability to multi‑task, prioritize, and work independently or within a team.
• Ability to work a flexible hourly schedule, including holidays and weekends.
• Basic computer skills, cash handling experience, and proficiency with general office equipment.

Physical Qualifications

Must be able to perform the following physical activities for the described length of time (OCCASIONALLY: 1–33%; FREQUENTLY: 34–66%; CONTINUOUSLY: 67–100%; NEVER: 0%).

• Stand – CONTINUOUSLY
• Walk – CONTINUOUSLY
• Drive vehicle – NEVER
• Sit – OCCASIONALLY
• Lift 1–10 lbs (Sedentary) – CONTINUOUSLY
• Lift 11–20 lbs (Light) – CONTINUOUSLY
• Lift 21–50 lbs (Medium) – CONTINUOUSLY
• Lift 51–100 lbs (Heavy) – CONTINUOUSLY
• Lift over 100 lbs (Very Heavy) – FREQUENTLY
• Carry 1–10 lbs (Sedentary) – CONTINUOUSLY
• Carry 11–20 lbs (Light) – CONTINUOUSLY
• Carry 21–50 lbs (Medium) – CONTINUOUSLY
• Carry 51–100 lbs (Heavy) – FREQUENTLY
• Carry over 100 lbs (Very Heavy) – OCCASIONALLY
• Push/Pull – FREQUENTLY (hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance – FREQUENTLY (in/out truck/trailer to cab, on/off ramp to ground level and side doorsteps and platform of trailer, stairs)
• Stoop/Squat – FREQUENTLY
• Kneel – OCCASIONALLY
• Bend – FREQUENTLY