Retail Sales Associate FT
About the role
The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy. During a shift, you will be assigned to any of our departments based on customer and business needs, such as the front end, Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply departments.
Responsibilities
- Front End:
- Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships.
- Perform sales and cash functions in the POS efficiently and accurately, including scanning merchandise, weighing products, and handling discrepancies.
- Perform cart-to-cart transfer of products at checkout, including visual inspection for tampering.
- Verify cart content vs. purchases as customers leave the store.
- Perform store opening and/or closing functions at the front end.
- Sales Floor and Stocking:
- Increase sales and manage shrinkage while assisting customers in finding products.
- Receive inventory shipments, stock shelves neatly, and ensure proper rotation and product quality audits.
- Report low stock levels to store management and ensure all merchandise is properly labeled.
- Replenish sales floor daily by down stocking freight and following FIFO (First In, First Out) practices.
- Use reach trucks and pallet jacks for product movement and stocking.
- Assist with price changes and participate in inventory and cycle count processes.
- Customer Courtesy:
- Maintain a clean and safe environment for staff and customers, including sales floor, front end, restrooms, parking lot, and store entry area.
- Gather carts from the parking lot and ensure they are clean and operable.
- Notify store management of any safety issues.
- Perform other duties as assigned by Store Management, including assisting during special store events like Vendor Fairs or sales floor resets.
Requirements
- Minimum 6-12 months of retail cashier and/or stocking experience required.
- One year of retail selling and/or customer service experience preferred.
- Must possess the desire and ability to deliver exceptional customer service and work collaboratively with other employees.
- Must demonstrate good common sense, logical thinking, and basic mathematical aptitude.
- Must be motivated, self-driven, and able to multi-task, prioritize, and work independently or within a team.
- Must be able to work a flexible hourly schedule, including holidays and weekends.
- Basic computer skills, cash handling experience, and proficiency with general office equipment required.
- High School Diploma or equivalent work experience required.
Physical Qualifications
The role requires the following physical activities:
- Stand: Continuously
- Walk: Continuously
- Sit: Occasionally
- Lift:
- 1-10 lbs: Continuously
- 11-20 lbs: Continuously
- 21-50 lbs: Continuously
- 51-100 lbs: Frequently
- Over 100 lbs: Occasionally
- Carry:
- 1-10 lbs: Continuously
- 11-20 lbs: Continuously
- 21-50 lbs: Continuously
- 51-100 lbs: Frequently
- Over 100 lbs: Occasionally
- Push/Pull: Frequently (e.g., hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
- Climb/Balance: Frequently (e.g., in/out truck/trailer, on/off ramp, stairs)
- Stoop/Squat: Frequently
- Kneel: Occasionally
- Bend: Frequently
- Reach Above Shoulder: Frequently
- Twist: Frequently
- Grasp Objects: Continuously (e.g., hand truck, boxes, cartons, steering wheel)
- Manipulate Objects: Continuously (e.g., boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
- Manual Dexterity: Frequently (e.g., typing, use of office machines such as copiers, printers)
Work is performed in a retail store setting with exposure to varying temperatures (-10 to 85 degrees) and moderate noise levels. The role may require working on elevated surfaces or ladders.
Pay
The starting rate is $16.49/hr. Compensation depends on relevant experience, education, skills, function, and geographic location, with an expected base rate between $13 - $21 per hour.
Schedule
Flexibility to work Monday - Sunday based on business needs between the hours of 5:00am and 7:00pm. Overtime compensation may be available.
Benefits
- Health insurance
- Pre-tax spending accounts
- Retirement benefits
- Paid time off
- Short-term and long-term disability
- Employee stock purchase plan
- Life insurance
For more details, visit US Foods Benefits.