Retail Sales Associate, Eastview - Full Time

About the role

As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty—making each visit both meaningful and successful.

Responsibilities

• Greet customers warmly, make eye contact, and build personal relationships to encourage repeat visits.
• Maintain a clean, organized, and inviting sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
• Review daily sales goals, new arrivals, top-selling items, and current promotions to stay informed and ready to engage customers.
• Achieve daily sales goals through customer engagement and effective selling behaviors.
• Share Loyalty program benefits, ensure customers have everything they need, and end each interaction with a sincere thank-you, often walking the package and using the customer’s name.
• Support colleagues with honesty, care, and collaboration to better serve customers and communities.
• Strive to improve every day, take pride in work, and learn from others to deliver individual and store results.

Who you are

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors in English.
• Comfortable meeting daily sales goal challenges and sharing information with customers and colleagues.
• Enjoy meeting people, learning about them, and building relationships.
• Resourceful, eager to start new ventures, and able to adapt to changing priorities.
• Capable of working independently while thriving in team dynamics.
• Proficient with electronic devices, including handheld equipment, cash registers, and processing transactions.

Essential physical requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, and reaching, including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Merchandise discounts and performance-based incentives.
• Annual merit review and Employee Assistance Program with mental health counseling and legal/financial advice.
• Opportunities to join Colleague Resource Groups and participate in volunteer initiatives.