Retail Sales Associate (Early Morning) - Avenues At Northfield

About the role

We’re looking for a Retail Sales Associate to join our Early Morning team at Avenues At Northfield. As a Brand Associate, you’ll be responsible for engaging and connecting with our customers, providing excellent customer service, and educating them about our products and loyalty programs.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Requirements

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Qualifications

While not specified, we're looking for candidates who are enthusiastic about retail and can demonstrate strong communication and customer service skills. Previous retail experience is preferred but not required.

Skills

• Excellent verbal and written communication skills.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of retail operations and customer service principles.
• Proficiency in using retail technology and systems.

Benefits

Old Navy offers a competitive hourly range of $19.50 - $20.00, with employee pay varying based on qualifications, experience, and other factors. We also provide:

• A merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• A one-of-a-kind Paid Time Off plan.
• An extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• An Employee Stock Purchase Plan.
• Medical, dental, vision and life insurance.

Pay

The hourly range for this position is $19.50 - $20.00.

Schedule

This position requires a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.