Retail Sales Associate-COTSWOLD VILLAGE CENTER SHOP

About the role

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand—you become part of Gingham Nation, where people are at the center of everything we do. We invest in your growth so you can learn, lead, and help create feel-good moments every day.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers by uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• Engage in constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products and maintain the store’s visual appearance.
• Consistently lift 10 pounds and up to 50 pounds.
• Adhere to all safety standards and expectations to provide the safest, cleanest, and most engaging experience.
• Maintain our values, policies, and procedures.

Requirements

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, openness to feedback, and ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• Limited Medical Benefit Plans with access to a national PPO network, prescription drug coverage, and telemedicine (free consultations). Note: Minnesota, New Mexico, and Vermont residents are not eligible; benefits vary for Kansas and Ohio residents.
• Dental and vision coverage for frames and eye exams.
• Care benefits with unlimited access to Care.com for finding and booking short-term and ongoing care.
• No-cost mental health and wellbeing support through the Employee Assistance Program (EAP).
• On-demand access to earned wages through DailyPay.
• 40% merchandise discount and free Bath & Body Works product.

Visit bbwbenefits.com for more details.