Retail Sales Associate-Carlsbad Premium Outlets

About the role

As a Sales Associate at Bath & Body Works, you will be the face of the brand—understanding customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in company values and product knowledge.
• Create genuine connections with customers by uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on the sales floor and at checkout.
• Provide a friendly and efficient cash wrap experience, including ringing purchases and keeping the area neat, clean, and stocked.
• Support product replenishment and maintain brand standards to keep the store full and visually appealing.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• Engage in constant physical activity, including standing, walking, reaching, lifting, climbing ladders, bending, and kneeling to assist customers and maintain store appearance.
• Consistently lift 10 pounds and up to 50 pounds.
• Adhere to all safety standards and maintain company values, policies, and procedures.

Requirements

• Thrive in a customer-first retail environment with demonstrated sales and customer experience results.
• Effective communication skills, openness to feedback, and ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Availability to work peak days and times, including varied shifts, evenings, weekends, and holidays.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works offers benefits that empower part-time associates to Dream Bigger & Live Brighter:

• Limited Medical Benefit Plans with access to a national PPO network, prescription drug coverage, and telemedicine (eligibility varies by state; not available in Minnesota, New Mexico, or Vermont).
• Dental and vision coverage for frames and eye exams.
• Care benefits with unlimited access to Care.com for short-term and ongoing care needs.
• No-cost mental health and wellbeing support through the Employee Assistance Program (EAP).
• On-demand access to earned wages through DailyPay (daily, weekly, or as needed).
• 40% merchandise discount and free Bath & Body Works products.

For more details, visit bbwbenefits.com.