Retail Sales Associate
Wild Bill's Tobacco · Livonia, MI · 2 days ago
SalesFull-time
Responsibilities
- Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner.
- Answers questions and resolves customer inquiries and concerns.
- Create relationships with customers in order to suggest products.
- Maintain a clean, well-stocked store for customers.
- Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.
- Affiliate with all functions within a retail store in compliance with company policies and procedures.
- Follow all Company policies and procedures.
- Ability to travel within a 15-mile radius from home store for shift coverage.
- Assist with opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Ensure maintenance of store appearance, back room, restrooms, and individual work area.
- Build customers’ confidence by making their experience comfortable and simple while meeting their needs.
- Affiliate in other tasks, duties, or projects as assigned by management.
- Open and close the store which includes locking doors and setting the alarm.
- Must be able to work shifts ranging from 4 to 12 hours standing on the sales floor.
Requirements
- Completion of high school or equivalent.
- Must be at least 21 years old.
- Experience in retail environments and customer service.
- Ability to lift up to 50 lbs.
- Professional, energetic and positive attitude.
- Excellent written and verbal/interpersonal communications skills.
- Flexible scheduling availability.
Benefits
- Health, Dental, Vision and Life Insurance (Full Time Only after 60 days of employment).
- Flexible work schedule.
- Discounts on store products.
- Development and Growth Opportunities.
- Merit increases for full-time employees bi-annually.
- Spifs (commission).
- Recognition program.