Retail Sales Associate

About the role

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

Responsibilities

• Create an unforgettable customer experience
• Forge lasting relationships with customers
• Work with the sales team to ensure each customer receives the best service possible
• Greet customers in a timely, authentic and engaging manner
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit
• Be the business
• Achieve sales goals in a team-based commission environment
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer
• Assist in the completion of projects while keeping the focus on customer experience
• Communicate inventory needs to support the business goal
• Ensure the sales floor is stocked every evening
• Collaborate with management in areas of inventory management
• Ensure the retail store is cleaned on a regular basis – including floors and bathroom
• Understand and execute cash control procedures including bank deposits, petty cash
• Aid in the implementation and maintenance of all merchandising/visual directives
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
• Identify and communicate product concerns in a timely manner

Qualifications

• Must be available to work nights, weekends and holidays
• Must adhere to scheduled shifts with punctuality
• Ability to develop relationships with customers and colleagues
• Ability to positively and proactively handle customer concerns
• Ability to prioritize multiple tasks in a fast-paced environment
• Ability to quickly learn new procedures and processes
• Strong organizational skills and follow through skills
• Excellent communication and interpersonal skills
• High level of ownership, accountability and initiative
• Eager to develop new skills and responsive to feedback

Benefits

• Health Insurance
• Savings and Retirement Plan
• Employee Assistance Program
• Generous Vuori Discount & Industry Perks
• Paid Time Off
• Wellness & Fitness benefits

Pay

The hourly range for this role is $20.00- $22.50 plus team pooled commission.

Schedule

This role requires working nights, weekends and holidays.