Retail Sales Associate

About the role

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores.

Responsibilities

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

Requirements

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
• If applicable, experience working in a commission-based environment and/or demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Qualifications

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Skills

• Exceptional customer service skills.
• Ability to communicate effectively with customers.
• Knowledge of cutting-edge technology.
• Ability to close sales and provide solutions.
• Strong organizational and problem-solving skills.

Benefits

• Best in class medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions.
• Qualified student loan repayments.
• Up to $8K per year in tuition assistance.
• Discounts up to 50% off on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel and more.
• Comprehensive benefits (starting day one) including: health and well-being benefits, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance.
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives.
• Up to 15 days of vacation per year, which grows with additional service.
• Up to 6 personal days per year.
• Paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent).

Pay

The starting base pay rate for the location listed on this job requisition is: $19.71 per hour.

Schedule

Scheduled Weekly Hours: 40