Retail Sales Associate

About the Role

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network. This role involves learning and uncovering customers' needs, positioning product insights, closing sales, and continuously developing yourself through ongoing training. You’ll also have the chance to engage with the community outside of the store and expand your loyal customer base.

Responsibilities

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon-sponsored events.

Pay

Earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual-based commissions if you hit all your sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Benefits

• Best-in-class medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6%.
• Qualified student loan repayments or a combination of both.
• Sales recognition programs with awards like all-inclusive travel, gifts, and incentives.
• Five weeks of paid time off (vacation, holidays, personal days).
• 8 weeks of paid parental leave for eligible new parents.
• Up to $8K per year in tuition assistance.
• Discounts up to 50% off on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.

Schedule

40 scheduled weekly hours, including evenings, weekends, and holidays. You’ll know your schedule four weeks in advance, with opportunities to pick up additional shifts during peak periods.

Qualifications

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work or military experience.

Skills

• Experience working in a commission-based environment (preferred).
• Demonstrated sales experience communicating with customers to find solutions (preferred).
• Customer service experience (preferred).

Additional Information

This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. We encourage you to apply even if you don’t meet every “even better” qualification listed above.

This is a worksite-based role, and you’ll work onsite at a defined location(s). The starting base pay rate for this location is $19.71 per hour.