Retail Sales Associate

About the role

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores.

Responsibilities

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

Requirements

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
• If applicable, experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Bilingual fluency in English and Spanish (if applicable).

Qualifications

While not all qualifications are required, having one or more of the following can be beneficial:

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Bilingual fluency in English and Spanish.

Skills

• Exceptional customer service skills.
• Ability to communicate effectively with customers.
• Knowledge of cutting-edge technology.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive benefits package including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Discounts on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.

Pay

The starting base pay rate for the location listed on this job requisition is: $19.71 per hour. Commission-based compensation is also available, with the potential to earn up to $18,000 a year in individual-based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance.

Schedule

Scheduled Weekly Hours: 40