Retail Sales Associate

About the role

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores.

Responsibilities

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

Requirements

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
• If applicable, experience working in a commission-based environment and/or demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Qualifications

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Skills

• Passion for cutting-edge technology.
• Exceptional customer service skills.
• Strong communication skills.
• Ability to learn and adapt quickly.
• Outbound calling and texting experience.
• Community engagement experience.

Benefits

• Best in class medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions.
• Qualified student loan repayments.
• Tuition assistance.
• Discounts on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel and more.
• Comprehensive benefits (starting day one) including:
• Health and well-being benefits.
• Short and long term disability.
• Basic life insurance.
• SUPPLEMENTAL LIFE INSURANCE.
• AD&D INSURANCE.
• IDENTITY THEFT PROTECTION.
• PET INSURANCE.
• GROUP HOME & AUTO INSURANCE.
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives.
• Five weeks of paid time off (vacation, holidays, personal days).
• Eight weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent).
• Up to $8K per year in tuition assistance.
• Up to $18,000 a year in individual-based commissions if you hit all your sales goals.
• Opportunities to earn an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually.

Pay

The starting base pay rate for the Maryland location(s) listed on this job requisition is: $18.27 per hour.

Schedule

Scheduled Weekly Hours 40