Retail Sales Associate

About the role

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores.

Responsibilities

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Closely with customers to understand their needs and provide tailored solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

Requirements

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Qualifications

• Fluency in Spanish.

Skills

• Exceptional interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making abilities.
• Knowledge of telecommunications products and services.
• Ability to manage multiple tasks and priorities.

Benefits

• Best in class medical, dental, and vision insurance.
• Comprehensive 401(k) plan with matching contributions up to 6% of eligible participant contributions.
• Qualified student loan repayment assistance.
• Up to $8K per year in tuition assistance.
• Discounts on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel and more.
• Up to 15 days of vacation per year, which grows with additional service.
• Up to 6 personal days per year.
• Paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent).
• Identity theft protection.
• Pet insurance.
• Group home & auto insurance.
• Short and long term disability insurance.
• Basic life insurance.
• Safety deposit box insurance.
• AD&D insurance.
• Flexible spending account (FSA) for healthcare and dependent care expenses.
• Dependent care assistance program (DCAP) for childcare expenses.
• Healthcare reimbursement account (HRA) for healthcare expenses.
• Dependent care flexible spending account (DCFSA) for childcare expenses.
• Short-term disability insurance.
• Long-term disability insurance.
• Disability income replacement insurance.
• Disability income replacement insurance.
• Disability income replacement insurance.
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