Retail Sales Associate
About the role
Help Shape the Future of Modern Mobility
Travelpro® is evolving — from a trusted legacy luggage brand into a modern, design-led mobility company built for people constantly in motion. We are looking for a Retail Sales Associate to help deliver exceptional consumer experiences while supporting store operations and brand standards.
Responsibilities
- Elevate the Consumer Experience
- Deliver exceptional consumer engagement and personalized service that reflects the Travelpro brand
- Support sales goals and KPI achievement through effective selling behaviors and product knowledge
- Build strong consumer relationships while maintaining a welcoming store environment
- Aid consumers professionally while resolving questions and concerns
- Represent the Travelpro brand, products, and consumer lifestyle with enthusiasm
- Partner with store leadership and team members to support operational and consumer engagement goals
- Maintain visual merchandising, cleanliness, and overall store presentation standards
- Complete operational tasks accurately while following company policies and procedures
- Support store readiness, operational consistency, and additional initiatives as assigned
- Contribute to a positive, collaborative retail culture
Requirements
- Consumer-focused, engaging, and service-oriented
- A strong communicator with excellent interpersonal skills
- Collaborative, adaptable, and open to feedback
- Organized and able to manage multiple priorities
- Professional, positive, and detail-oriented in fast-paced retail environments
What You Bring
- Previous retail, sales, or consumer engagement experience preferred
- Passion for consumer experience, retail operations, and brand representation
- Strong verbal and written communication skills
- Ability to work flexible retail schedules, including nights, weekends, and holidays
- High School Diploma or equivalent preferred
- Preferred experience in travel, lifestyle, fashion, or related retail environments
Why This Role Matters
This role plays an important part in delivering the Travelpro retail experience and strengthening consumer relationships. Your work will directly impact:
- Consumer satisfaction and loyalty
- Sales performance and KPI achievement
- Store presentation and operational consistency
- Team collaboration and retail culture
- The continued growth of the Travelpro retail experience
About Travelpro®
Travelpro® was founded by airline pilot Bob Plath, whose firsthand travel experience inspired the invention of the original Rollaboard® suitcase — changing modern travel forever. Today, we are building on that legacy as we evolve into a modern mobility and travel lifestyle brand designed for today’s global traveler. Our products combine aviation-level performance with elevated design, helping ambitious people move confidently through every journey.