Retail Sales Associate

About the role

Saatva is seeking dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. As a Sleep Guide, you will engage with customers and team members in person during scheduled shifts, clearly communicating product benefits, addressing customer inquiries, and effectively troubleshooting and resolving issues.

Responsibilities

• Engage with customers and team members in person during scheduled shifts.
• Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues.
• Maintain timely and regular attendance as a key performance expectation during all scheduled shifts.
• Be available to work weekends and major retail holidays.

Requirements

Preferred Experience:

• 1-2 years of retail sales or customer service experience.

Additional Experience:

• 1 year of telecommunications or call center experience is preferred.

Skills

• Exceptional oral and written communication skills.
• Strong interpersonal abilities to build rapport effortlessly with customers and team members.
• A passion for delivering outstanding customer experiences.
• Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results.
• Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously.
• A positive attitude (we value and hire nice people!).

Benefits

• Competitive Compensation: $21/hour
• Medical, Dental, and Vision Insurance
• Paid Vacation
• Annual Bonus Program
• 401K with Employer Match
• FSA/HSA/Commuter Benefits
• Discounted Blink Gym Membership
• Employee and Friends & Family Discounts on Products
• Referral Bonus Program Eligible

Pay

$21 USD - $21 USD

Schedule

Flexible schedule to accommodate your needs.

Equal Employment Opportunity Statement

At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits.