Retail Sales Associate

Sales Associate

Job Overview

We are seeking Sales Associates to join our team. This role involves contributing to overall salesmanship and customer experience within our stores. Key responsibilities include exceeding customer expectations through attentive listening, product recommendation, and closing sales.

• Greet customers, engage in friendly conversations, and ask about their shopping needs.
• Act as a subject matter expert on POP MART core business information, including characters, products, and company history.
• Offer product recommendations and provide information to assist customers in making product-related decisions.
• Use the cash register to ring up customer transactions.
• Support product shipment deliveries and organize stockroom.
• Maintain a clean, organized, and safe store environment for customers, employees, and store products.
• Drive sales of POP MART key products such as Blind boxes, MEGA, and accessories.

What You Will Need

• 1+ year of retail customer-facing experience
• Confident and comfortable engaging customers to deliver great customer experience
• Able to speak or understand multiple languages (a plus)
• At least 18 years of age

What We Offer

• Market-competitive packages
• Career development opportunities
• POP MART is committed to equal pay initiatives and does not ask candidates for their current or past salary.
• Equal Opportunity Employer