Retail Sales Associate

About the role

Be part of an amazing story at Macy’s. We’re a storied retailer with a legacy spanning over 160 years, known for iconic events like the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. This role isn’t just about selling; it’s about creating memorable shopping experiences through genuine hospitality.

Responsibilities

• Blend selling that delivers results with genuine hospitality to create standout shopping experiences.
• Understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services.
• Take the time to greet customers warmly, make eye contact, and create friendly, personal conversations to build customer relationships.
• Stay focused on achieving sales goals by driving performance through customer engagement and smart selling behaviors.
• Help keep the shopping space clean, organized, and inviting to ensure every customer feels welcome.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities.
• Great with team dynamics and can work on your own.
• Can handle electronic devices with no problem.

Essential Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs.
• Sitting, stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Mercandise discounts.
• Performance-based incentives/bonuses.