Retail Sales Associate

About the role

Be part of an amazing story at Macy’s. We’re a storied retailer with a rich history of innovation and tradition. This role isn’t just about selling; it’s about creating memorable shopping experiences through genuine hospitality.

Responsibilities

• Blend selling that delivers results with genuine hospitality to create standout shopping experiences.
• Understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services.
• Take the time to greet customers warmly, make eye contact, and create friendly, personal conversations to build customer relationships.
• Stay focused on achieving sales goals by driving performance through customer engagement and smart selling behaviors.
• Help keep the shopping space clean, organized, and inviting, ensuring every customer feels welcome.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities.
• Great with team dynamics and can work independently.
• Can handle electronic devices with ease.

Essential Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.

What We Can Offer You

• A dynamic, inclusive environment with competitive pay and benefits.
• Comprehensive health and wellness coverage and a 401(k) match to invest in your future.
• Prioritize your well-being with paid time off and eight paid holidays.
• Grow your career with continuous learning and leadership development.
• Build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story.