Retail Sales Associate

About the role

Star Tribune Top Workplace 2023 – 2026
Best of Twin Cities Thrift Store – Bronze Winner 2025, 2026
In-person and part-time - 26 hrs/wk
Paid holidays
PTO
Compensation: $18/hour
Flexible schedule within the following shifts: 11:00 AM – 7:30 PM Monday – Thursday.
11:00 AM – 5:30 PM Friday.
9:30 AM – 5:30 PM Saturday.

Responsibilities

• Create a welcoming shopping experience by warmly greeting guests and engaging in friendly and genuine conversation throughout each transaction
• Acknowledge guests’ shopping experiences and use those insights to tailor your approach
• Manage guest transactions using our point-of-sale (POS) system, including collecting cash and credit card payments, processing returns/exchanges/refunds
• Open and close POS, count cash, reconcile register drawer
• Scan and bag all guest items efficiently and neatly
• Answer phone calls and guest questions
• Help maintain a safe and clean store by hanging clothing, straightening display areas and clearing our dressing rooms
• Maintain supplies at the register
• Price, tag and steam store merchandise
• Inventory reconciliation
• Troubleshoot technology problems as they arise
• Coach and direct volunteers in working with a diverse community of customers, donors, clients and volunteers
• Support volunteers and provide training when needed
• Notify the Store Manager when supplies and equipment are needed

Qualifications

• Experience working in a retail setting
• Ability to understand and learn database (point-of-sale) programs quickly
• High attention to detail
• Timely and reliable
• Ability to work both collaboratively and independently; be self-directed
• Strong interpersonal and communication skills
• Ability to juggle multiple priorities in a timely manner
• Must be able to commute to Plymouth, MN to work onsite

Skills

• Customer service skills
• Problem-solving skills
• Time management skills
• Organizational skills

Benefits

• Paid holidays
• PTO
• Flexible schedule within the following shifts: 11:00 AM – 7:30 PM Monday – Thursday.
  11:00 AM – 5:30 PM Friday.
  9:30 AM – 5:30 PM Saturday.

Schedule

• 11:00 AM – 7:30 PM Monday – Thursday
• 11:00 AM – 5:30 PM Friday
• 9:30 AM – 5:30 PM Saturday

Pay

• $18/hour

Requirements

• People of color and people from other underrepresented communities are strongly encouraged to apply.
• IOCP is an Equal Opportunity Employer.

Apply

Think you’d be a great fit for our team? Please complete our application. You will be asked to confirm your shift availability at that time. Candidates are considered as submissions arrive. Positions are open until filled.

Learn more about us

Learn more about us here.