Retail Sales Associate

Job Summary

Great Floors is seeking a motivated and results-oriented Retail Sales Associate to support our Bellingham, WA location. In this role, you will focus on identifying new business opportunities, building client relationships, and contributing to revenue growth while upholding our company's high standards of service and quality.

To listen to the customer, identify a solution for their flooring needs, consummate a sale and take payment for that sale per established credit policy. To facilitate all communications, logistics and other transactional items on an order, regardless of type or size, to ensure total customer satisfaction.

To grow retail business via relationship development and follow-up. To prospect for business opportunities: referrals, Real Estate Agents, owner builders, remodelers, insurance and restoration, leads and past Customers, etc. Meet or exceed company’s established sales goals for your location.

Develop an understanding of the company, accounting and credit policy, and job management Support and leverage company’s strengths in product offerings, policies and procedures

Requirements

• Proven sales performer.
• Competitive, self-motivated, and highly accountable.
• Comfortable owning the full cycle: prospect - bid - close - execute - retain
• Motivated by growth and opportunity — not maintenance
• Able to present and articulate points clearly and effectively.
• Highly organized and able to manage multiple projects and priorities.
• Must consistently meet tight deadlines.
• Excellent basic math skills.
• Work well in a team environment.
• Able to build strong working relationships with colleagues and clients.
• Punctual and reliable attendance.
• Computer literate and proficient in MS Office – Excel, Outlook, Word.

CORE COMPETENCIES

• Build and maintain professional working relationships
• Communicate clearly and effectively
• Demonstrate accountability and ownership
• Exercise sound judgment and decision-making
• Identify and resolve operational challenges proactively

Physical Demands

• Lift and Carry: Ability to lift and carry materials, samples, and promotional items weighing up to 50 pounds.
• Visual Acuity: Must have the ability to distinguish colors, patterns, and details in product samples for effective communication with clients and stakeholders.
• Manual Dexterity: Proficiency in using standard office equipment, including computers and presentation tools, as well as handling samples and marketing materials.
• Standing and Walking: Extended periods of standing or walking during client meetings and on the retail sales floor.
• Communication: Clear verbal communication skills are essential for discussions and negotiations with clients.
• Driving: Must possess a valid driver's license and auto insurance for occasional local travel.
• Adaptability: Ability to adjust to various environments, whether in office spaces, workshops, showrooms, or outdoor construction sites.