Retail Sales Associate

About the role

Fireside Hearth & Home is seeking Retail Sales Associates in Minnetonka, MN and Eden Prairie locations. This position is accountable for meeting or exceeding sales goals by selling hearth products, services, and accessories.

Responsibilities

• Meet and exceed sales goals utilizing dynamic sales skills within the retail sales process
• Exceed customer expectations through all required steps of the remodel process by working closely with customers to understand project needs and timelines
• Systematically manage all customer sales to project completion, including quotes, orders, previews, installations and start-ups
• Build and maintain strong relationships with customers and be extremely diligent with follow up
• Become a trusted and knowledgeable Hearth Expert through a comprehensive 3-month training program, providing in-depth understanding of the hearth industry, products and installation
• Collect and process payments from customers and balance daily business
• Answer incoming phone calls to the showroom
• Provide basic showroom maintenance and merchandising of products
• Complete Inventory management as well as receiving in/out product
• Aid in training newer Retail Sales Reps

Requirements

• 3+ years successful sales experience
• High School Diploma required or equivalent (Bachelor’s Degree in sales, business administration, marketing preferred)
• Able to work evenings and weekends, with limited time off between Labor Day and New Years
• Driven, energetic sales professional with strong commitment to customers
• Ability to learn quickly and retain information
• Strong sense of interior design (preferred)
• Experience within the residential construction industry, building materials, appliance installation or retail is highly desired
• Able to lift 50lbs. with assistance
• Attention to detail
• Excellent verbal and written communication skills

Qualifications

• High School Diploma required or equivalent (Bachelor’s Degree in sales, business administration, marketing preferred)
• Able to work evenings and weekends, with limited time off between Labor Day and New Years
• Driven, energetic sales professional with strong commitment to customers
• Ability to learn quickly and retain information
• Strong sense of interior design (preferred)
• Experience within the residential construction industry, building materials, appliance installation or retail is highly desired
• Able to lift 50lbs. with assistance
• Attention to detail
• Excellent verbal and written communication skills

Skills

• Dynamic sales skills
• Customer service and relationship building
• Product knowledge and expertise
• Interior design awareness
• Residential construction industry knowledge

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account
• Disability Benefits
• Life Insurance
• Paid Time Off and Holidays
• Retirement Benefits

Pay

The total target compensation includes a base hourly rate and incentive. The incentive component is not capped.

Schedule

This position requires evening and weekend availability, with limited time off between Labor Day and New Years.