Retail Sales Associate

About the role

Cox Communications is seeking a Retail Sales Associate to create exceptional customer experiences. This role involves driving sales, meeting targets, and providing excellent customer service.

Responsibilities

• Explain and demonstrate product capabilities
• Offer suggestions based on customer needs
• Meet or exceed targets for customer experience, sales, and retention
• Aid in the opening and closing of retail store environments
• Handle cash transactions
• Engage in workshops, special events, and product demonstrations
• Support fellow sales associates
• Participate in regular training classes to expand knowledge of current and competitor products
• May be required to work in other locations in the same geographical area

Qualifications

• Minimum High School Diploma or GED
• Up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time
• Computer literacy and aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule including weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Benefits

• Variable targeted total compensation of $48,868 ($23.49/hr.)
• Annual incentive/commission target of $15,348.00
• Minimum 16 hours of paid time off per month and 7 paid holidays per year
• Additional paid time off for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
• Competitive pay and uncapped commission plan
• Comprehensive medical benefits, 401(k) with company matching, tuition reimbursement, adoption assistance, childcare and eldercare resources, pet insurance, and more