Retail Sales Associate

About the role

Cox Communications is seeking a Retail Sales Associate to create exceptional customer experiences. This role involves driving sales, meeting targets, and providing excellent customer service.

Responsibilities

• Explain and demonstrate product capabilities
• Offer suggestions based on customer needs
• Meet or exceed targets for customer experience, sales, and retention
• Aid in the opening and closing of retail environments
• Handle cash transactions
• Engage in workshops, special events, and product demos
• Support fellow sales associates
• Stay updated on current and competitor products through regular training

Requirements

• Minimum High School Diploma or GED
• Up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills
• Ability to build relationships and adapt to diverse customer bases
• Ability to multi-task and prioritize in a fast-paced environment
• Computer literacy and aptitude for learning communication products, services, and accessories
• Willingness to work flexible schedules including weekends, evenings, and holidays
• Ability to lift 25-50 pounds for stock room inventory

Qualifications

• Preferred college experience with a focus in sales, business, or management
• One year of experience in a related field (Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Benefits

• Variable targeted total compensation of $51,072 ($24.55/hr.)
• Annual incentive/commission target of $15,348.00
• Up to 16 hours of paid time off per month
• Seven paid holidays per year
• Additional paid time off for bereavement, voting, jury duty, volunteering, military, and parental leave

Pay

Hourly pay rate is in the range of $15.29 - $22.88/hour. The hourly rate may vary based on factors such as location and experience.

Schedule

This role requires working some evenings, weekends, and holidays.