Retail Sales Associate

About the role

Cox Communications is seeking a Retail Sales Associate to create exceptional customer experiences and drive sales. The ideal candidate will connect easily with customers and enjoy working in a dynamic, fast-paced environment.

Responsibilities

• Explain and demonstrate product capabilities as well as offer suggestions based on customer’s wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention
• Absorb and apply knowledge of current Cox products and competitor offerings through regular training classes
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• May be required to work in other locations in the same geographical area

Requirements

• Minimum: HS diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Qualifications

• Some college experience with a focus in sales, business and/or management
• One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Skills

• Excellent interpersonal and communication skills
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Ability to lift 25-50 pounds to help manage stock room inventory

Benefits

• Variable targeted total compensation of $52,788 ($25.38/hr.)
• Monthly targeted commissions of $1,279
• Full-time hourly base rate of $18.00/hr.
• Comprehensive medical benefits
• Tuition reimbursement for academic pursuits
• Pet insurance
• Other compensation perks (401k + company matching)
• Free Internet and other Cox discounted services
• Childcare and eldercare resources
• Volunteer time off
• Bereavement leave
• Jury duty leave
• Military leave
• Parental leave

Pay

USD 15.29 - 22.88 per hour

Schedule

Flexible schedule which includes weekends, evenings, and holidays