Retail Sales Associate

About the role

Cox Communications is seeking a Retail Sales Associate to create exceptional customer experiences. This role involves driving sales, meeting targets, and providing excellent customer service.

Responsibilities

• Explain and demonstrate product capabilities
• Offer suggestions based on customer needs
• Meet or exceed targets for customer experience, sales, and retention
• Aid in store operations, including opening and closing
• Handle cash transactions
• Engage in workshops, special events, and product demos
• Support fellow sales associates
• Stay updated on current and competitor products through training

Requirements

• High school diploma or equivalent
• Up to 2 years of relevant work experience
• Strong interpersonal and communication skills
• Ability to build relationships and adapt to diverse customer bases
• Ability to multi-task and prioritize in a fast-paced environment
• Computer literacy and aptitude for learning communication products
• Flexible schedule including weekends, evenings, and holidays
• Willingness to lift 25-50 pounds to manage stock room inventory

Qualifications

• Some college experience with a focus in sales, business, or management
• One year of experience in related fields (Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Skills

• Consultative selling skills
• Customer relationship building
• Multi-tasking and prioritization
• Product demonstration and training
• Flexibility with scheduling

Benefits

• Variable targeted total compensation of $51,072 ($24.55/hr.)
• Monthly targeted commissions of $1,279
• Full-time hourly base rate of $17.18/hr.
• Comprehensive medical benefits
• Tuition reimbursement for academic pursuits
• Paid time off to volunteer
• Childcare and eldercare resources
• Pet insurance

Pay

Hourly pay rate is in the range of $15.29 - $22.88/hour. The hourly rate may vary based on factors such as the ultimate location of the position and the selected candidate's experience.

Schedule

The role requires working some evenings, weekends, and holidays.