Retail Sales Associate

About the role

Cox Communications is seeking a Retail Sales Associate to create exceptional customer experiences and drive sales. The ideal candidate will connect easily with customers and enjoy a flexible schedule that includes evenings, weekends, and holidays.

Responsibilities

• Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention
• Aid in the opening/closing of retail environments
• Handle cash transactions properly
• Engage in workshops, special events, and product demos
• Support fellow sales agents when needed
• Continuously expand knowledge of current Cox products and competitor offerings through regular training

Requirements

• Minimum: High School Diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to sell products consultatively and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Qualifications

• Some college experience with a focus in sales, business, or management
• One year of experience in related fields (Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Skills

• Excellent interpersonal and communication skills
• Consultative selling abilities
• Customer service orientation
• Ability to work independently and as part of a team
• Computer literacy

Benefits

• Variable targeted total compensation of $51,072 ($24.55/hr.)
• Monthly targeted commissions of $1,279
• Full-time hourly base rate of $17.18/hr.
• Comprehensive medical benefits
• Tuition reimbursement for academic pursuits
• Pet insurance
• Free Internet and other Cox discounted services
• Childcare and eldercare resources
• Volunteer time off
• Bereavement leave
• Jury duty leave
• Military leave
• Parental leave

Pay

Hourly pay rate is in the range of $15.29 - $22.88/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience.

Schedule

The job requires you to follow the retail routine of working some evenings, weekends, and holidays.