Retail Sales Associate

About the role

We make adventure travel gear to empower people to see the world and make it better. As a Certified B Corporation, our Gear for GoodⓇ promise drives everything we do - from ethical and sustainable sourcing to products built to last and create lasting change. Through the Cotopaxi Foundation, we dedicate 1% of our revenue to nonprofits that fight poverty and support communities in need. So far, we’ve helped more than 4.25 million people experiencing extreme poverty - and we’re just getting started.

Job Responsibilities

• Championing Authentic Guest Experiences
  • We meet every guest where they are – guiding them through their journey with care, curiosity, and intention.
  • Connect with every guest. Say hello, share your experience, and offer your help and expertise.
  • Educate guests on products, experiences, local highlights as well as our mission and impact.
  • Be an ambassador living Cotopaxi’s values of People, Innovation, and Adventure.
• Operations and Impact
  • Restock and destock products keeping the store spruced and ready for our guests.
  • Be ready for our guests – open the store on time (and close the store down at the end of the day).
  • Manage the point of sale system making sure customers leave supported and satisfied.
  • Play an active role in creating a store culture that’s uplifting, collaborative, and fun.

Experiences to Highlight

• 18 years or older.
• Experience in retail or similar high-passed environments is a plus.
• Energetic and enthusiastic. Excited to share our story and drive deeper connections with our guests.
• A humanitarian at heart, and someone who believes in our Do Good mission.
• Have an eye for detail and are highly organized.
• Strong accountability and self guidance.
• Flexibility – Ability to work varying hours to support the team – at least 2 weekdays and 1 weekend.
• Can happily work throughout the holiday season (including the Friday after Thanksgiving).
• Able to lift up to 50 lbs and work on your feet – this is an active role.

Job Benefits

• Wellness Benefits
  • Company paid volunteer time.
  • 401(k) plan with employer match.
  • In The Wild Days: Two team building moments for the store to recharge and reconnect together.
• Uniquely Us
  • Livethe brand you love with 60% off Cotopaxi products.
  • Dig deeper and expand through our intentionally curated learning and development opportunities.
  • Kit yourself out with the help of additional outdoor brand discounts to support any adventure.
  • Stay connected no matter your location or department through regular virtual/in-person celebrations.
  • Thrive at work and be a part of a culture that embraces people, innovation, and adventure in unique ways!

Pay and Schedule

The hourly rate for this position is $22.00.