Retail Sales Associate

About The Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction.

How You’ll Make a Difference

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Requirements

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
• 16 years of age or older

Qualifications

No specific qualifications listed.

Skills

• Natural problem-solving and sales abilities
• Ability to communicate clearly with others

Job Conditions

• Frequent physical activity (e.g., requires the ability to constantly move about)
• May frequently use specialized equipment
• Exposure to dust and noise
• Occasionally requires the ability to work in a place

Benefits

• Participation in Columbia Sportswear Company’s 401(k) plan with a generous company match
• EAP + confidential 24/7/365 counseling services
• Commuter benefits such as transit and parking reimbursement programs
• Wellness benefits
• Employee discounts

Pay

Pay Range: $15.00 - $21.60
Expected Pay Range for Hire: $15.00 - $16.00
Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered.