Jobs · Customer Service · Massachusetts

Retail Sales Associate

Bob's Discount Furniture · Dedham, MA · Yesterday
Customer Service$45k–$65k/yrFull-time

About the Role

Bob's Discount Furniture is seeking Retail Sales Associate - Guest Experience Specialists to join a supportive, fun, and team-oriented environment. In this role, you'll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere.

Key Skills for Success

  • Customer engagement and active listening
  • Relationship building and client follow-up
  • Consultative selling and product knowledge application
  • Team collaboration and communication
  • Adaptability to retail schedules and high-energy environments
  • Comfort with digital tools and point-of-sale systems
  • Organizational skills and time management
  • Problem solving and goal orientation

Preferred Competencies

  • Previous retail or commission-based sales experience
  • Bilingual communication skills
  • Passion for home design and interior décor
  • Experience with customer relationship management tools or systems

Benefits & Perks

  • Hourly advance / draw vs. commission pay structure
  • Medical, dental, and vision coverage
  • Employer-paid and voluntary life insurance options
  • 401(k) profit sharing plan with generous match
  • Paid time off including vacation, sick days, holidays, and your birthday
  • Employee assistance program and emergency support programs (Bail Out & Helping Hand)
  • Exclusive employee discounts
  • Flexible retail schedules
  • Tuition reimbursement and professional development opportunities

Pay

Hourly advance with uncapped commissions. Expected first-year earnings typically range from $45,000 - $65,000 annually.

Minimum Qualifications

  • Energetic and self-motivated with strong interpersonal skills
  • Basic computer proficiency
  • Must be at least 18 years old
  • Ability to work a flexible retail schedule

Physical Demands

  • Ability to stand for long periods and move throughout the showroom
  • Must be able to lift and move up to 50 lbs as needed

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