Retail Sales Associate

About the role

At Ashley Furniture, we are the largest home furnishings manufacturer, dedicated to quality, style, and affordability. We are expanding our reach by opening more stores to meet the increasing demand from our customer base, which has grown over 75 years.

Responsibilities

• Transform store guests into loyal customers by guiding them and creating inspiration, enthusiasm, and excitement about Ashley’s products.
• Create a welcoming, professional, visible presence at the front desk, engaging with guests and ensuring they are treated in a cordial, respectful manner.
• Accurately and efficiently process sales orders, adhere to cash handling protocols, assist customers with credit applications and financing matters, and maintain thorough documentation of sales transactions.
• Address customer concerns independently whenever possible and support inventory management and loss prevention procedures, including participating in bi-annual inventory checks.
• Meet and exceed sales goals, align to Key Performance Indicators (KPIs), and performance standards, and complete any additional tasks assigned by management.

Requirements

• Legally authorized to work in the US.
• At least 18 years old.
• Ability to lift, tug, and pull 25 IBS with or without accommodation.
• A high school diploma or equivalent, preferred.
• One year of customer service and/or sales experience, preferred.

Qualifications

• Thrives in an environment that rewards delivering world-class service and delighting guests.
• Outgoing, friendly, and easy to talk to, with a passion for lifestyle retail and a strong desire to succeed in a fast-paced, high-energy environment.
• Gets excited by developing and sharing fresh ideas and communicates information in a motivating manner that prompts action.
• Works flexible hours, including weekends and holidays.
• Maintains reliable attendance.

Benefits

When you join Ashley Furniture, you are eligible to participate in our comprehensive benefits programs, which include:

• Extended health, dental, and vision insurance.
• Life/Disability Insurance.
• Flexible Spending Account.
• 401(k).

Pay

Details on pay are not specified in this posting.

Schedule

Schedule details are not specified in this posting.