Retail Sales Associate

About the role

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities.

Responsibilities

• Enhance customer experience and drive sales through consultative sales assistance and support
• Meet or exceed associate performance standards consistently
• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
• Maintain current knowledge of merchandise lines, product features, benefits, and availability
• Partners with other associates to provide superior customer service, including locating merchandise, assisting customers, answering phones, and ringing registers
• Process customer transactions in the Point of Sale system, including sales, returns, and exchanges
• Complete required training in the expected timeframe and participate in ongoing learning opportunities

Requirements

• Day, evening, and weekend availability for Full-Time roles
• Flexible scheduling for Part-Time openings

Qualifications

• High school diploma or equivalent
• Experience in retail sales or customer service preferred
• Ability to work independently and as part of a team
• Strong communication and problem-solving skills

Skills

• Proactive problem-solving
• Customer service orientation
• Technology proficiency (website navigation)
• Point of Sale system proficiency

Benefits

• Flexible scheduling options
• Equal opportunity employer

Pay

• Competitive hourly rate based on experience and qualifications

Schedule

• Full-time: 40 hours per week
• Part-time: Hours vary based on availability and schedule flexibility