Retail Sales Associate

About the role

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities.

Responsibilities

• Enhance customer experience and drive sales through consultative sales assistance and support.
• Meet or exceed associate performance standards consistently.
• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines.
• Maintain current knowledge of merchandise lines, product features, benefits, and availability.
• Partners with other associates and cashiers to provide superior customer service.
• Process customer transactions in the Point of Sale system, including sales, returns, and exchanges.
• Complete required training in the expected timeframe and participate in ongoing learning opportunities.
• Perform other duties as assigned.

Requirements

• Day, evening, and weekend availability for Full-Time roles.
• Flexible scheduling for Part-Time openings.

Qualifications

• High school diploma or equivalent.
• Experience in retail sales or customer service preferred.
• Ability to work independently and as part of a team.
• Strong communication and problem-solving skills.
• Basic computer skills, including familiarity with POS systems.

Skills

• Proactive problem-solving.
• Customer service skills.
• Technology proficiency.

Benefits

• Flexible scheduling.
• Opportunities for professional development.
• Competitive compensation package.

Pay

• Competitive hourly wage based on experience and qualifications.

Schedule

• Full-time positions offer a comprehensive schedule.
• Part-time positions offer flexible hours to accommodate various schedules.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.