Retail Sales Associate
Job Description
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Met or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advises customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Key Responsibilities
- Promote Reliant electricity plans to consumers
- Help customers lower energy costs in your community
- Learn to identify needs and handle objections
- Build strong relationships with customers and teammates
- Work together to hit goals and celebrate wins
- No door-to-door, cold calling, or telemarketing
Qualifications
- Strong experience in retail/event sales or event marketing
- Strong communication, interpersonal, and problem-solving skills
- Ability to work as part of a team and independently
- Comfortable with physical tasks such as lifting, setup and teardown of events
- Reliable transportation and willingness to travel to event locations
- Flexible availability needed, including evenings, weekends, and holidays
About 2020 Companies
2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events!
Performance Measurements
- Regular and prompt attendance
- Meet established monthly/weekly sales quota/goals
- Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications
- High school diploma or equivalent required
- Six (6) months prior sales, retail, telecom or marketing experience
- Demonstrated knowledge of products and services
- Excellent communications, presentation, interpersonal and problem-solving skills
- Impeccable integrity and commitment to customer satisfaction
- Ability to multi-task in a fast-paced, team environment
- Must be available to work evenings, weekends and holidays as needed
- Ability to maintain customer confidentiality