Retail Sales Associate - 3286

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business.

Pay

$15.00 to $18.00 per hour plus commission. Associates can earn up to 8% on transactions, averaging an additional $2.07 per hour on top of the hourly rate.

Benefits

• Comprehensive medical, dental, vision, life, and supplemental insurance options (eligibility required).
• Earned Wage Access program available from the second day of employment—withdraw up to 50% of earned wages up to seven times per payroll cycle.
• One week of paid vacation after six months of full-time service; additional weeks granted after one year and each subsequent anniversary (adjusted per state/local requirements).
• 8 hours of sick/personal time after six months of employment; 16 hours annually thereafter (years 2-5, adjusted per state/local requirements).
• Employee discounts available from the first day of employment.
• Tuition reimbursement up to $2,000 per year for eligible full-time employees.
• Access to over 10,000 discounts from 1,000+ companies through FirstCash Perks.
• Auto-enrollment in the FirstCash 401k program after six months of employment.
• Access to the FirstCash Pet Insurance program.

Responsibilities

• Greet and interact with customers to develop rapport and recommend financial solutions.
• Perform non-management open/close procedures.
• Maintain a clean, stocked sales floor and merchandise displays.
• Process sales and loan transactions in accordance with established policies and regulatory requirements.
• Handle cash and negotiable items per company policies.
• Answer incoming calls following company standards.
• Communicate legal aspects of pawn and buy transactions to customers.
• Collaborate with coworkers and managers to create a positive customer experience.
• Complete assigned training.
• Assist customers in parking lots or exterior storage areas as needed.

Requirements

• Must be willing and able to lift/carry up to 50 pounds.
• Able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, and pulling.
• Ability to work with firearms and become firearms certified.
• Minimum age: 18 years old.
• High school diploma, GED, or equivalent experience.
• Strong desire to work with customers and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Proficiency in basic math calculations.
• Cash handling experience preferred.
• Willingness to work in multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Computer literate; able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply.