Retail Sales Advisor Ted Baker Valley Fair
United Legwear & Apparel Co. · Santa Clara, CA · 2 wk ago
On-siteManagementPart-time
Job Summary
United Legwear is seeking a Sales Advisor to join the Ted Baker Bloomingdale's Valley Fair team. The role involves delivering exceptional customer service, driving sales, and maintaining high brand standards.
Essential Functions
- High level of team participation, integrity, and respect for others.
- Drive and document personal learning to contribute to team and location success.
- Adeptly adapt and flexibly meet business needs for the team and location.
- Develop strategic partnerships and maintain productive relationships with store partners.
- Use all available training, tools, and information to stay updated on product knowledge and increase customer loyalty.
- Follow merchandising guidelines, replenishment procedures, and housekeeping standards to ensure Ted Baker is represented at the highest level.
- Support management with visual merchandising directives.
- Demonstrate all Ted’s trainings and standards, delivering GOTFAT with enthusiasm and consistency.
- Build loyal customer relationships through knowledge of local and customer profiles and effective sales techniques.
- Seek knowledge, exceed KPIs, and support brand promotions and initiatives.
- Drive B-connected performance by promoting database building and clienteling.
- Show strong commercial awareness of competitors and local markets.
- Proactively complete tasks correctly and efficiently, adhering to Company policies and procedures.
- Work unsupervised, adhere to health and safety procedures, use equipment properly, and report unsafe conditions.
- Accountable for accurate cash handling and banking procedures, resolving discrepancies promptly.
Qualifications/Requirements
- Previous retail sales experience, preferably in fashion.
- Strong customer service skills with a passion for providing a high-quality shopping experience.
- Excellent communication and interpersonal abilities.
- Effective teamwork and organizational skills.
- Basic understanding of sales principles and customer service practices.
- Ability to handle multiple tasks and remain organized in a fast-paced environment.
- Strong problem-solving skills and professional customer inquiry handling.
- Flexibility to work various shifts, including weekends and holidays.
- Enthusiasm for fashion and a keen interest in the Ted Baker brand.
- High school diploma or equivalent; additional education in fashion or retail management is a plus.
Physical Demands and Working Conditions
- Regular walking and standing for extended periods.
- Frequent use of hands for tasks involving handling, feeling, pushing, and reaching for company products.
- Regular typing and manipulation of electronic systems.
- Engage in regular communication with customers, staff, and third parties, including speaking and listening actively throughout the workday with others in a professional manner.
- Stooping, kneeling, crouching, or crawling, as necessary.
- The ability to lift, pull, push, and/or move up to 50 pounds.
- Vision abilities for close and distance viewing related to electronic systems and/or physical products.
- Dynamic changes in pace and activity level, necessitating flexibility and promptness to perform tasks in various physical positions.
About Us
Unity. Loyalty. Advancement. Charity. These values drive United Legwear & Apparel Co. to be the best global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. Founded in 1998 by Isaac E. Ash, ULAC offers a full range of products for babies, kids, teens, and adults, striving to sell at affordable prices for families. Our exponential growth and hard work have transformed us into a global apparel and accessories company. For more information, visit: www.unitedlegwear.com.