Retail Sales - Active - Houston Galleria

Responsibilities

• Set and achieve sales goals for both in‑store and digital selling, using selling tools such as text and social media.
• Build lasting relationships with customers.
• Provide the best service to customers on their terms.
• Give honest and confident feedback about style and fit.
• Seek fashion and product knowledge to build expertise.
• Work with the team to keep the department “customer ready,” including filling orders, stocking, re‑merchandising, price markdowns, and light cleaning.
• Grow relationships by opening new Nordstrom Rewards program accounts.

Requirements

• Excellent communication and people skills.
• Self‑motivated, goal‑oriented focus.
• Strong interest in using networking and technology to achieve sales goals.
• Ability to excel in a team environment.
• Ability to prioritize multiple tasks in a fast‑paced environment.
• Strong organization and follow‑through.
• Willingness to work a flexible schedule based on business needs.

Physical Requirements

• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Handling bulky or awkwardly shaped items, including reaching for and lifting items above the head.
• Regularly lift items weighing up to 10 lb and occasionally up to 25 lb.

Pay

Hourly rate: $13.35. Commission varies by merchandise: apparel, shoes, and accessories typically range from 3 % to 14.5 %; beauty and men’s fragrance sales typically receive 3 % commission.

Benefits

• Medical, Vision, and Dental coverage.
• Retirement plan (401k).
• Paid Time Away (PTO) and holiday pay.
• Life Insurance and Disability coverage.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Performance‑based incentives/bonuses (eligibility may apply).

Schedule

The hours and schedule vary by week depending on business needs. The role requires a flexible schedule and may occasionally involve duties in a department other than the one originally hired for.