Retail Sales Account Manager

About the role

This position is responsible for all sales activities, from lead generation through close. You will develop and implement a marketing plan to expand the customer base while working with sales and support teams to achieve customer satisfaction, revenue generation, and long-term account goals in line with company vision and values.

Responsibilities

• Willingness to travel up to 20% and work in a team of professionals.
• Assist in traveling for trade shows, broker trainings, store visits, and retail meetings.
• Assist the Department Manager with the implementation of company market plans as needed.
• Represent the company at food shows and tabletop events.
• Responsible for outsourcing and developing customer relations and referrals.
• Assist the CPG Director in maintaining accurate records of all sales and prospecting activities, sales calls, closed sales, and follow-up.
• Assist in tradeshow planning and packing.
• Support the sales team in analyzing sales data and putting together brand decks.
• Support the Retail Sales Representative with all consumer emails and calls.
• Assist with Direct-to-Consumer packing, order issues, freight claims, etc.
• Complete understanding of all retail lines.
• Assist Department Managers with R&D on new products and packaging for Retail.
• Perform other duties as assigned.
• Adhere to all company policy and procedure.

Preferred Qualifications

• Experience in the food industry.
• Experience working with distributors, retailers, and brokers.
• Experience representing companies at tabletops such as food shows, markets, or job fair events.
• Experience in customer service roles.
• Bachelor’s degree.
• Experience analyzing sales data.
• Ability to operate independently within defined parameters with little or no supervision.