Retail Sales - Accessories - Burlington

About the role

We're looking for a Salesperson who can bring that signature Massachusetts energy to our team—someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot.

Responsibilities

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
• Build lasting relationships with customers
• Give the best service to our customers on their terms—wicked friendly, honest, and always helpful
• Provide honest and confident feedback to customers about style and fit
• Seek fashion and product knowledge to build your expertise—like a true local who knows where to get the best lobster roll and the best denim
• Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning
• Grow relationships by opening new Nordstrom Rewards program accounts
• The hours and schedule for this position will vary by week depending on business needs
• This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into

Qualifications

• Excellent communication and people skills
• A self-motivated, goal-oriented focus—we love a good work ethic—just like our hometown team loves a comeback
• Strong interest to use networking and technology to achieve sales goals
• The ability to excel in a team environment
• The ability to prioritize multiple tasks in a fast-paced environment
• Organization and follow-through—like mapping out a day trip to the Berkshires—ya gotta have a plan!
• The ability to work a flexible schedule based on business needs

Physical Requirements

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay

$15.25 - $15.25 Hourly. At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• This position may be eligible for performance-based incentives/bonuses
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment