Retail Rock Climbing Associate

Overview

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

ROLE RESPONSIBILITIES

• Drive the engagement, training and educational programs for both teammates and customers in all aspects of climbing.
• Monitor climbing activities and provide assistance to climbers.
• Direct the workflow and oversee the daily operations of the climb department under the direction of the Lead within your department and the Assistant Store Manager.
• Drive results, ensure Company standards, and assist in other operations as needed.
• Engage in behaviors that are in-line with company’s service and selling standards.
• Provide consultative advice and demonstrate excellent product knowledge while instructing climbing techniques for all ages and experience levels.
• Teach instructional lessons as needed or requested.
• Uphold company standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods through following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.
• Assist Climbing Lead with team-building events at the rock wall with guides.
• Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining Company loss prevention standards and controls.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.
• Aid in creating, maintaining and ensuring compliance of safety related standard operating procedures for the building, service areas, climbing wall and field.
• Ensure the safety and security of teammates, athletes and property per local regulations.
• Ensure all certifications are completed and up to date.

Operations

Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining Company loss prevention standards and controls.

Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.

Maintains confidentiality of all Company information.

Physical Security & Safety

Aid in creating, maintaining and ensuring compliance of safety related standard operating procedures for the building, service areas, climbing wall and field.

Ensure the safety and security of teammates, athletes and property per local regulations.

Ensure all certifications are completed and up to date.

Teammate Traits

Ensures Accountability

Customer-Focus

Collaborative

Instills Trust

Decision-Quality/Decision-Making Abilities

Action-Oriented

Qualifications

• Prior retail experience preferred
• Climbing certification required
• Applicants must be at least 18 years old to comply with applicable labor laws and job-specific requirements.

Targeted Pay Range

Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

DICK’S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.