Retail Receiving Support Associate, Southshore - Part Time

About the role

As a Receiving Colleague (also known as a Back of House colleague), you will support store operations by receiving and organizing merchandise, picking, packing, and retrieving orders from back‑of‑house storage, delivering them curbside to customers, monitoring alerts to ensure Ready on Time completion of Buy Online Pickup In‑Store (BOPS) orders, and helping keep the stockroom and sales floor running efficiently. You will also greet shoppers warmly, resolve issues, and deliver orders curbside with care, contributing directly to customer satisfaction and store performance.

Responsibilities

• Receive and organize merchandise; tag items and maintain stockroom order.
• Pick, pack, and retrieve orders from back‑of‑house storage.
• Deliver orders curbside to customers with care.
• Monitor alerts to ensure Ready on Time completion of BOPS orders.
• Greet shoppers warmly, actively listen, and resolve issues.
• Review daily goals, learn about new products and promotions, and prepare the store for success.
• Maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
• Organize the stockroom, complete orders, and set the team up for the next day’s success.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co‑workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Motivated to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture; able to adapt to changing priorities, work independently, and thrive in team dynamics.
• Essential Physical Requirements: talking, lifting, constant moving, standing, and reaching with arms and hands; able to stand for at least two consecutive hours; lift at least 30 lbs.; stoop, kneel, crouch, climb ladders; reach, including above eye level; possess close vision, color vision, depth perception, and focus adjustment; frequent use of computers and other technology, handheld equipment, cash register, and ability to process register transactions.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Access to Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

Schedule

Full‑time colleagues are typically scheduled to work 30 or more hours per week; part‑time colleagues typically 12‑24 hours per week. All schedules include weekend shifts as required, based on business needs and colleague availability.