Retail Receiving Associate

About the role

Join the team that is reinventing home! Wayfair is hiring a Retail Receiving Associate for our returns Outlet retail store in Chandler, AZ!

If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career.

Responsibilities

• Lead and create a best in class customer experience by connecting them with the world's biggest and best home online assortment brought to life in our stores.
• Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments to ensure the sales-floor is adequately stocked.
• Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory).
• Maintain visual standards, replenishment, safety and backroom standards.
• Participate in all operational aspects of the store including but not limited to: processing new products, floor sets, replenishment, substitutions and general upkeep of the store.
• Exemplify a positive and professional attitude on a daily basis with customers and your team members.
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
• Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.
• Absorb and assist with furniture delivery to customer's vehicles.

Requirements

• 1+ years of stock receiving required, retail and/or customer service experience preferred.
• Positive attitude and passion for great customer service.
• Strong organization, self-motivation, communication and relationship management skills.
• Demonstrated ability to work within a team environment.
• Proficiency in Google and Microsoft Office applications preferred.

Qualifications

• Excellent verbal communication skills.
• Excellent active listening skills.
• Positive, professional attitude and demonstrated enthusiasm for supporting customers.
• Technical acumen to learn necessary software (google and microsoft office) to manage inventory and price items.
• Able to process information and merchandise through a computer system and POS register system.

Skills

• Ability to process information and merchandise through a computer system and POS register system.

Benefits

• Growth opportunities (Conversions, Promotions, and more!)
• 401(k) with company match
• Referral bonuses
• Generous Employee Discount of up to 30% off (Discounts may vary by product type)

Pay

The base pay for this position is $17.50 per hour.

Schedule

Store Hours: Monday - Saturday: 10am - 8pm Sunday: 11AM-7PM