RETAIL-PT Event Host/Cashier

Event Coordination

• Coordinate multiple events at once including children's birthday parties and other craft classes or events.
• Create and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Facilitate and instruct party participants in the completion of craft projects.
• Perform face painting and other activities.

Customer Service

• Help customers shop, locate products, and provide them with solutions.
• Provide fast and friendly checkout experience.
• Educate customers on Rewards program and Private Label Credit Cards and complete enrollments.
• Engage customers on benefits of Rewards program and Private Label Credit Cards.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.

Operational Tasks

• Communicate events with clients and store team members.
• Adjust plans and events based on client’s feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company’s cleanliness and safety standards.
• Set up, break down, and clean before and after each event.

Training and Cross-training

• Cross-trained in Custom Framing selling and production.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.

Preferred Knowledge/Skills/Abilities

• Energetic and enthusiastic personality.
• Handle job stress and interact effectively with others, including guests of all ages and co-workers.
• Experience working with children and children’s events.
• Excellent communication skills including written, verbal, and nonverbal communication as well as listening skills.
• Good organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required.