Retail Print Specialist (Midland, MI)

About the role

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

Responsibilities

• Produce professionally finished products using print and production equipment.
• Collaborate and help customers with their print needs.
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals.
• Ask qualifying questions during consultation to generate potential leads.
• Perform other duties as assigned (e.g., assist customers with shipping, etc.).

Requirements

• Able to work a flexible schedule based on the store’s needs.
• Able to work with many customers to provide a total solution.
• Attention to detail and keen eye to notice quality issues.
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs).
• Able to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Able to act with honesty and integrity regarding customer and business information.
• Able to lift and move supplies in the 10 - 50 pound range, stand and walk continuously.

Qualifications

Essential Skills And Experience:

• Able to work a flexible schedule based on the store’s needs.
• Able to work with many customers to provide a total solution.
• Attention to detail and keen eye to notice quality issues.
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs).
• Able to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Able to act with honesty and integrity regarding customer and business information.
• Able to lift and move supplies in the 10 - 50 pound range, stand and walk continuously.

Skills

• Customer service skills.
• Technical skills related to print and production equipment.
• Collaborative and inclusive communication skills.
• Basic computer skills (e.g., using Microsoft Word).

Benefits

• Great perks including associate discounts on in-store and online merchandise, services and warranty plans.
• Discounts at hundreds of retailers, restaurants and more.
• 401(k) plan with a company match.
• Dental and vision insurance.
• And many more benefits.

Pay

Compensation is based on qualifications and experience.

Schedule

Flexible part time hours, generous paid time off, weekly pay and career growth opportunities.