Retail Platforms Technical Marketing Manager

Responsibilities

• Own the platform roadmap and lifecycle for the Partner Experiences portfolio, prioritizing enhancements and new capabilities against partner, field, and business needs.
• Manage external engineering suppliers end to end overseeing statements of work, delivery quality, and day-to-day execution, resetting or strengthening supplier relationships as needed.
• Direct platform development, translating business requirements into technical work for supplier developer teams, holding teams accountable for delivery.
• Drive platform security and compliance in coordination with the lead developer and supplier teams.
• Manage platform operations and reliability, addressing stakeholder and user feedback.
• Report platform health, roadmap progress, ROI, and supplier performance to leadership, and partner cross-functionally with marketing, field landing, and partner readiness stakeholders.
• Embody our culture and values.

Qualifications

• Required Qualifications: Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.
• Preferred Qualifications: 6+ years of experience in technical product/program management, platform ownership, or a comparable role bridging marketing operations and engineering delivery.
• Strong technical capability with Azure, cloud platforms, and web application development lifecycle experience.
• Experience owning and driving a product/platform roadmap from requirements through delivery.
• Experience managing external engineering vendors/suppliers, including SOWs, delivery oversight performance, and cost management.
• Excellent cross-functional collaboration and communication skills, including translating between business/marketing stakeholders and technical teams.
• Ability to engage and influence at senior levels with strong executive presence.