Retail Pharmacy Technician - Float

About the role

Major Responsibilities:

• Develops competency in servicing pharmacy customers including obtaining and recording initial demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering.
• Develops competence in dispensing and delivery of medications. This includes developing competence in the department’s use of information systems, technology, and automation use for dispensing, storage of medications and clerical duties.
• Develops competence in insurance and third party billing functions including: data entry of customer demographics and third-party information, obtaining prior authorizations from appropriate third-party carriers, maintaining files of prior authorization, investigating and correcting errors in submission to third parties and handling private insurance, workers compensation, and third-party insurance coverage and prescription-related issues.
• If applicable per assigned work location and workflow scope, will promote the sale of and assist customers in the appropriate selection and fitting of diabetic footwear, submit insurance billing (Medicare, Medicaid, and commercial), as well as maintain documentation records.
• If applicable, float technician develops competence in pharmacy workflow across multiple Aurora Pharmacy locations.
• Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements of pharmacy practice.
• Complies with legal, regulatory, accreditation standards. This includes (but is not limited to) controlled substance procedures and USP requirements.

Licensure, Registration, And/or Certification Required:

• Licensure (IL only): State of Wisconsin (registration): Pharmacy Technician or Pharmacy Technician Student;
• Certification (CPhT) issued by PTCB or ExCPT within two years of hire, or sooner if required by law. Must sit for the certification exam at least one time within the first year of employment.

Knowledge, Skills & Abilities Required:

• Good Mathematic skills
• Attention to details
• Good customer service, communication, organization, problem resolution and process development skills
• Basic computer skills

Physical Requirements And Working Conditions:

• Ability to stand for long periods of time.
• Ability to walk, lift, squat, bend, twist, crawl, kneel, climb and reach about shoulders throughout the work day.
• Lifts, carries and/or pushes/pulls various items (bags, boxes, carts, etc.) while utilizing proper technique.
• Ability to deliver medications to via patient preferred mode (bedside, curbside, etc).
• Flexibility to travel amongst Aurora Pharmacy locations.
• Must be able to: lift up to 35 lbs from floor to chest-level.
• Must be able to: lift and carry up to 35 lbs at waist height a reasonable distance.
• Must be able to: push/pull with 30 lbs of force.

Qualifications

Education Required:

• High School Graduate.

Experience Required:

• No experience required.