Retail Pharmacy Technician - Certified

Sykes Pharmacy, a service of Greater Valley Health Center

About the role

Certified Pharmacy Technician position in Kalispell, Montana. This is a full-time, experienced role within the Pharmacy department.

Qualifications

• High School Diploma or GED
• Certified Pharmacy Technician national certification and State of Montana Pharmacy Technician License
• Ability to speak, read, write, and understand English
• One to two years prior experience in a pharmacy or healthcare environment is preferred
• Valid Montana driver’s license

Skills

• Ability to function independently and as a team player
• Ability to prioritize workload, multitask, and work in a fast-paced environment
• Organizational and time management skills; punctual
• Excellent oral and written communication skills
• Excellent customer service skills in person and on the phone
• Computer skills necessary to operate pharmacy management software and other programs
• Initiative-taking
• Ability to perform moderately difficult technical and clerical work
• Skill in handling cash, computer operations, and typing 40 wpm
• Proven understanding of performing confidential work
• Strong work ethic, positive, caring, knowledge of cultural diversity and social determinants of health, team-oriented

Responsibilities

• Reports to work on time and as scheduled
• Accurately prepares prescriptions by retrieving, pouring, counting, labeling, and/or reconstituting prescription medications, paying careful attention to specific programs and regulations (e.g., 340B)
• Handles hazardous medications
• Accurately enters all patient and prescription information into the pharmacy software
• Communicates with physicians, patients, and third-parties, such as insurers; always verifies 2 patient identifiers
• Answers phone calls promptly
• Processes third-party rejections, communicating and resolving issues
• Performs inventory control and management, including ordering, unpacking, and organizing incoming merchandise, sorting items that require special handling, perpetual inventory counts, 340B audits, restocking shelves, removing outdated drugs, preparing outdated/unneeded drugs for return/disposal
• Maintains and files records of dispensing and receiving (invoices)
• Helps maintain an orderly, clean environment in the pharmacy, including cleanliness of pharmacy stock and supplies
• Provides completed orders to customers
• Properly processes Medicare/Medicaid Durable Medical Equipment (DME) claims
• Properly processes pseudoephedrine sales
• Solves routine problems independently
• Checks refrigerator and freezer temperatures daily
• Works as a team and communicates clearly
• Helps customers locate over-the-counter products
• Handles customer problems/concerns in a calm manner and refers them to the pharmacist accordingly
• Assists the pharmacist in delivering high-quality pharmaceutical care
• Maintains an attitude and philosophy consistent with GVHC standards
• Serves as the ‘face of the pharmacy’
• Practices within the scope of education, training, and personal capabilities
• Complies with established procedures, rules, and regulations
• Follows federal, state, and local legal guidelines; follows license criteria when licensure applies (e.g., immunizations)
• Maintains confidentiality, HIPAA, and OSHA compliance
• Performs other duties as needed and directed

Working Environment

• Work is performed in a pharmacy setting with computer/phone work and moderate noise
• Standing, bending, sitting, lifting, stooping required
• Required to work at both Sykes Kalispell and Sykes Columbia Falls pharmacy locations weekly
• Required to work on a rotating schedule for Saturday shifts at Sykes Pharmacy Kalispell
• Ability to work a flexible schedule, including evenings and weekends
• Ability to stand for extended periods of time
• Ability to bend, reach, climb, and squat frequently
• Ability to lift, push, or pull a minimum of 25 lbs