Retail Party and Event Host

Event Coordination

• Coordinate and facilitate multiple events including children’s birthday parties and other craft classes.
• Create and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate with clients and store team members regarding events.
• Adjust plans and events based on client feedback and needs.
• Create and execute backup or emergency plans as needed.
• Ensure client satisfaction for scheduled events.

Customer Service

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience.
• Educate customers on Rewards program and Private Label Credit Cards and complete enrollments.
• Engage customers on benefits of Rewards program and Private Label Credit Cards.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork.

Operational Tasks

• Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards.
• Set up, break down, and clean before and after each event.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Preferred Knowledge/Skills/Abilities

• Energetic and enthusiastic personality.
• Handle job stress and interact effectively with others, including guests of all ages and co-workers.
• Experience working with children and children’s events.
• Excellent people skills.
• Good communication skills including written, verbal, and nonverbal communication as well as listening skills.
• Organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required.